Shipping Policy

Last Updated: September 3, 2026

Thank you for shopping with PD Bilpleje.

This Shipping Policy explains our order processing time, shipping destinations, estimated transit times, shipping costs, Cash on Delivery availability, tracking information, and procedures for delayed, lost, damaged, or incorrect shipments.

This policy applies to crimping tools, crimping pliers, dies, jaws, adapters, accessories, and related tools purchased through our online store.

1. Business Information

This online store is operated by:

Business Name: PD Bilpleje
CVR Number: 30666569
Business Type: Enkeltmandsvirksomhed (Sole Proprietorship)

Registered Business Address:
C/O Jeudan Parkering
Sankt Annæ Plads 32
1250 København K
Denmark

Responsible Person:
Philip David Morallos Baguio Didrichsen

Customer Service Email:
schmittadalynn66vtct2@gmail.com

2. Shipping Destinations

We currently provide shipping to the following countries:

• Germany

• Italy

• Spain

• Austria

The same standard processing time, shipping transit time, and free shipping conditions apply to all destinations listed above.

Shipping availability may depend on the delivery address, carrier availability, local delivery conditions, and applicable legal or logistical requirements.

3. Order Processing Time

All orders are normally processed within:

1–3 business days

Order processing may include:

• Order verification

• Payment or COD verification

• Product preparation

• Quality and quantity checks

• Packaging

• Preparation of shipping documents

• Handover to the shipping carrier

Processing time begins after the order has been successfully placed and confirmed.

Orders placed on weekends or public holidays will normally begin processing on the next business day.

Order processing time is separate from shipping transit time.

4. Shipping Transit Time

After an order has been processed and handed over to the shipping carrier, the estimated shipping transit time is:

8–15 business days

This estimated transit time applies to:

• Germany

• Italy

• Spain

• Austria

Transit times are estimates and do not represent guaranteed delivery dates.

5. Estimated Total Delivery Time

Our estimated delivery schedule is:

Order Processing Time: 1–3 business days
Shipping Transit Time: 8–15 business days
Estimated Total Delivery Time: 9–18 business days

The estimated total delivery time includes both order processing and transportation.

6. Country-Specific Shipping Times

Destination	Processing Time	Transit Time	Estimated Total Delivery Time	Shipping Cost
Germany	1–3 business days	8–15 business days	9–18 business days	Free / €0
Italy	1–3 business days	8–15 business days	9–18 business days	Free / €0
Spain	1–3 business days	8–15 business days	9–18 business days	Free / €0
Austria	1–3 business days	8–15 business days	9–18 business days	Free / €0

7. Shipping Cost

We offer:

Free Standard Shipping

Standard shipping cost:

€0 / Free Shipping

Customers will not be charged standard shipping fees for eligible orders shipped to:

• Germany

• Italy

• Spain

• Austria

If an optional premium or special delivery service is offered, any additional charge will be clearly displayed before checkout.

8. Cash on Delivery

We offer Cash on Delivery (COD) for eligible orders.

With Cash on Delivery, customers pay for their order according to the payment instructions provided by the delivery carrier.

Customers selecting COD should ensure that:

• The full shipping address is correct

• The telephone number is valid

• Someone is available to receive the package

• The required payment amount is available at delivery

• Any carrier-specific delivery instructions are followed

COD orders are subject to order verification before shipment.

9. COD Availability by Country

Cash on Delivery is available for eligible orders shipped to:

• Germany

• Italy

• Spain

• Austria

If COD is available for your order, it will be displayed as a payment option during checkout.

The customer should only select COD when they genuinely intend to receive and pay for the order.

10. COD Order Confirmation

For some COD orders, we may contact the customer to verify:

• Customer name

• Telephone number

• Delivery address

• Order details

This helps reduce incorrect shipments and failed deliveries.

If we cannot reasonably verify a COD order, processing may be delayed until the required information is confirmed.

11. Shipping Methods

We use standard shipping services provided by available logistics carriers.

The exact carrier may vary depending on:

• Destination country

• Delivery address

• Product availability

• Parcel size or weight

• Carrier network

• Local delivery conditions

Where tracking is available, tracking information will be provided after shipment.

12. Order Confirmation

After placing an order, you will normally receive an order confirmation using the contact information provided during checkout.

Please check your order details carefully, including:

• Full name

• Shipping address

• Postal code

• City

• Country

• Email address

• Telephone number

• Product ordered

• Product model

• Quantity

• Payment method

If you notice an error, please contact us as soon as possible:

schmittadalynn66vtct2@gmail.com

We will make reasonable efforts to correct the information before shipment.

Changes cannot be guaranteed once the order has entered processing or has already been shipped.

13. Shipping Confirmation and Tracking

Once your order has been shipped, you may receive a shipping confirmation email.

Where tracking is available, the confirmation may include:

• Tracking number

• Tracking link

• Carrier information

• Shipment status

Tracking information may take some time to update after the parcel has been handed over to the carrier.

For tracking assistance, please contact:

schmittadalynn66vtct2@gmail.com

Please include your order number.

14. Delivery Address

Orders are delivered to the shipping address provided by the customer during checkout.

Customers are responsible for providing complete and accurate delivery information.

Please verify:

• Recipient name

• Street address

• House or building number

• Apartment or unit number, if applicable

• Postal code

• City

• Country

• Telephone number

• Email address

Incorrect or incomplete delivery information may result in delivery delays or failed delivery attempts.

15. Incorrect or Incomplete Shipping Address

If you entered an incorrect or incomplete shipping address, please contact us immediately:

schmittadalynn66vtct2@gmail.com

We will attempt to update the delivery information before shipment.

Once the parcel has been handed over to the carrier, an address change may no longer be possible.

Where permitted by applicable law, additional costs resulting solely from incorrect customer information may be the customer's responsibility.

16. Failed COD Delivery

A COD delivery may fail if:

• The address is incorrect

• The telephone number is invalid

• The recipient cannot be contacted

• Nobody is available to receive the package

• The customer refuses to pay the COD amount

• The customer refuses delivery without a valid reason

• The package is not collected where pickup is required

If a COD package is returned to us, please contact customer service.

Any refund, cancellation, or reshipment will be handled according to the circumstances and applicable law.

17. Delayed Shipments

Although we aim to deliver orders within the estimated 9–18 business-day total delivery timeframe, delays may occasionally occur.

Possible causes include:

• Carrier delays

• High shipping volumes

• Public holidays

• Weather conditions

• Transportation disruptions

• Customs procedures

• Local delivery restrictions

• Incorrect delivery information

• Circumstances outside our reasonable control

If your order has not arrived after the estimated delivery period, please contact:

schmittadalynn66vtct2@gmail.com

Please include your order number and tracking number where available.

18. Lost Packages

If your package appears to have been lost during transportation, please contact us with:

• Order number

• Customer name

• Shipping address

• Tracking number, if available

• Description of the issue

We will review the shipment status and, where appropriate, contact the carrier.

If the package is confirmed lost before delivery to the customer, we will provide an appropriate solution in accordance with applicable consumer law.

This may include:

• Replacement shipment

• Refund where applicable

• Another appropriate remedy

19. Damaged Packages

Please inspect your package after delivery.

If your order arrives:

• Damaged

• Broken

• Bent

• Incomplete

• Defective

• Materially affected during transportation

please contact us as soon as reasonably possible:

schmittadalynn66vtct2@gmail.com

Please provide:

• Order number

• Description of the issue

• Clear photos or videos of the product

• Photos of the packaging

• Photos of the shipping label where relevant

Please keep the damaged product and packaging until the issue has been reviewed.

20. Incorrect or Missing Items

If you receive:

• The wrong product

• The wrong model

• The wrong quantity

• An incomplete order

• Missing dies or jaws

• Missing adapters

• Missing accessories

• A product materially different from what you ordered

please contact:

schmittadalynn66vtct2@gmail.com

We will review the order and provide an appropriate solution.

21. Shipping Notice for Crimping Tools

Crimping tools are technical products and may include components such as:

• Crimping dies

• Crimping jaws

• Adapters

• Batteries

• Chargers

• Carrying cases

• Manuals

• Other accessories

After receiving your shipment, please check:

• Whether the tool has visible transportation damage

• Whether the correct model was delivered

• Whether all included dies and jaws are present

• Whether all included accessories are present

• Whether the packaging shows significant damage

If the product appears damaged, defective, or unsafe, please stop using it and contact customer service.

22. Customs, Duties, and Taxes

For orders shipped to Germany, Italy, Spain, and Austria, applicable taxes, duties, or other charges will be handled according to the information displayed during checkout and applicable law.

Where our store collects applicable charges, they should be shown before the customer completes the order.

Customers should review the final order amount before confirming a purchase.

We do not intentionally hide mandatory charges that we are legally required to disclose before purchase.

23. Risk During Delivery

Risk of loss or damage during transportation will pass according to applicable consumer law.

Where mandatory consumer law applies, risk generally remains with the seller until the goods are received by the customer or by a person designated by the customer.

Nothing in this Shipping Policy limits mandatory rights concerning lost, damaged, or undelivered products.

24. Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

Our standard voluntary return period is:

30 calendar days from the date the customer receives the order.

Please review our Return & Refund Policy for information regarding:

• Return eligibility

• Return method

• Return shipping costs

• Damaged products

• Defective products

• Incorrect orders

• Refund processing

• Order cancellations

• EU consumer rights

Please do not send a returned product before receiving the applicable return instructions.

25. Delivery Time Disclaimer

Processing and delivery times stated in this Shipping Policy are estimates.

Although we make reasonable efforts to meet the estimated timeframe, delivery may occasionally be affected by circumstances outside our reasonable control.

Nothing in this Shipping Policy excludes or restricts mandatory consumer rights.

26. Changes to This Shipping Policy

We may update this Shipping Policy to reflect changes in:

• Shipping destinations

• Order processing times

• Shipping carriers

• Transit times

• Shipping costs

• COD availability

• Store operations

• Applicable legal or logistical requirements

The latest version will be published on this page with an updated “Last Updated” date.

27. Contact Information

For questions regarding shipping, delivery, tracking, delayed orders, COD, damaged parcels, or lost shipments, please contact:

PD Bilpleje

CVR Number: 30666569

Registered Business Address:
C/O Jeudan Parkering
Sankt Annæ Plads 32
1250 København K
Denmark

Responsible Person:
Philip David Morallos Baguio Didrichsen

Customer Service Email:
schmittadalynn66vtct2@gmail.com

Shipping Summary

Destination	Processing Time	Transit Time	Total Estimated Delivery Time	Shipping Cost	Payment
Germany	1–3 business days	8–15 business days	9–18 business days	Free / €0	COD available
Italy	1–3 business days	8–15 business days	9–18 business days	Free / €0	COD available
Spain	1–3 business days	8–15 business days	9–18 business days	Free / €0	COD available
Austria	1–3 business days	8–15 business days	9–18 business days	Free / €0	COD available