Privacy Policy

Last Updated: September 3, 2026

PD Bilpleje (“we”, “us”, or “our”) respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we may collect, use, store, disclose, and protect personal information when you visit our online store, place an order, purchase crimping tools or related accessories, contact customer service, or otherwise interact with our website and services.

1. Business Information

This online store is operated by:

Business Name: PD Bilpleje
CVR Number: 30666569
Business Type: Enkeltmandsvirksomhed (Sole Proprietorship)

Registered Business Address:
C/O Jeudan Parkering
Sankt Annæ Plads 32
1250 København K
Denmark

Responsible Person:
Philip David Morallos Baguio Didrichsen

Customer Service and Privacy Email:
schmittadalynn66vtct2@gmail.com

2. Personal Information We May Collect

Depending on how you interact with our store, we may collect the following categories of personal information.

Contact Information

This may include:

• Full name

• Email address

• Telephone number

• Billing address

• Shipping address

Order Information

This may include:

• Order number

• Products purchased

• Product model

• Quantity

• Purchase date

• Order value

• Payment status

• Shipping status

• Return or refund information

• Customer service communications

Payment Information

Payments may be processed by third-party payment providers.

We do not intentionally store complete credit or debit card details on our own systems.

Payment providers may process information necessary to:

• Authorize payments

• Complete transactions

• Prevent fraud

• Process refunds

• Meet legal or regulatory requirements

Technical and Website Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Language settings

• Pages visited

• Referring website or source

• Website interactions

• Cookie identifiers

• Approximate location derived from technical information

3. Customer Service Information

If you contact us regarding:

• An order

• A crimping tool

• A defective product

• A damaged tool

• An incorrect item

• Missing accessories

• A return

• A refund

• A delivery issue

we may process information you voluntarily provide.

This may include:

• Order number

• Product model

• Description of the problem

• Photos

• Videos

• Serial or product identification information

• Information about dies, jaws, adapters, batteries, chargers, or other accessories

• Shipping information

• Customer service communications

Please avoid sending personal information that is not necessary for us to handle your request.

4. Information Related to Crimping Tools

Crimping tools sold through our online store do not automatically collect personal information from customers.

If you voluntarily provide photographs, videos, serial information, or technical details when requesting product support, a return, or a refund, we may use this information only as reasonably necessary to review and handle the relevant request.

Where possible, please remove unnecessary personal information from photos or videos before sending them.

5. How We Use Personal Information

We may use personal information for purposes including:

• Processing orders

• Confirming purchases

• Processing payments

• Arranging shipping

• Providing order updates

• Providing tracking information

• Processing returns

• Issuing refunds

• Responding to customer inquiries

• Handling complaints

• Providing product support

• Preventing fraud

• Protecting website security

• Maintaining transaction records

• Complying with legal obligations

• Improving website functionality

• Measuring store performance

• Conducting marketing where permitted by applicable law

6. Legal Bases for Processing

Where GDPR or similar data protection laws apply, we may rely on one or more of the following legal bases.

Performance of a Contract

We may process information where necessary to:

• Process your purchase

• Receive payment

• Deliver your order

• Handle a return

• Issue a refund

• Provide customer support relating to your purchase

Legal Obligations

We may process or retain information where necessary to comply with:

• Accounting requirements

• Tax obligations

• Consumer protection requirements

• Fraud prevention obligations

• Other applicable legal requirements

Legitimate Interests

Where appropriate, we may process information for legitimate business purposes such as:

• Protecting our website

• Preventing fraud

• Improving customer service

• Maintaining store security

• Improving our services

Consent

Where required by applicable law, we may request consent before using certain:

• Marketing cookies

• Analytics tools

• Advertising technologies

• Promotional communications

Where applicable, you may withdraw your consent at any time.

7. Shopify

Our online store may use Shopify to provide e-commerce functionality.

Shopify may process information necessary to provide services such as:

• Shopping cart

• Checkout

• Order processing

• Customer accounts

• Store security

• Technical hosting

• Payment-related functionality

Information processed by Shopify may also be subject to Shopify’s applicable privacy terms.

8. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used for:

• Essential website functionality

• Shopping cart functions

• Checkout

• Website security

• Saving customer preferences

• Website analytics

• Advertising measurement

• Conversion tracking

Where required by applicable law, non-essential cookies will be used according to the visitor’s consent preferences.

You may also be able to manage cookies through your browser settings or available cookie preference tools.

9. Analytics and Advertising

If enabled, our website may use analytics or advertising services such as:

• Google Analytics

• Google Ads

• Google Tag Manager

• Other analytics or advertising platforms

These services may process technical information and website interaction data for purposes such as:

• Measuring website traffic

• Measuring orders and conversions

• Evaluating advertising performance

• Improving website functionality

• Optimizing advertising campaigns

Where legally required, relevant analytics or advertising technologies will be used according to the visitor’s consent choices.

10. Payment Providers

When you complete a purchase, information may be shared with the payment provider selected during checkout.

The payment provider may process information necessary to:

• Complete the transaction

• Verify payment

• Detect fraud

• Process refunds

• Meet regulatory requirements

Payment information is handled according to the privacy practices of the relevant payment provider.

11. Shipping and Logistics Providers

To deliver your order, we may provide shipping carriers or logistics providers with information necessary for delivery.

This may include:

• Customer name

• Shipping address

• Telephone number

• Email address

• Order number

• Shipment information

Information is shared only to the extent reasonably necessary to complete delivery and related services.

12. Sharing Personal Information

We may share personal information with service providers where necessary to operate our online store.

These may include:

• Shopify

• Payment processors

• Shipping carriers

• Logistics providers

• Email service providers

• IT or hosting providers

• Analytics providers

• Advertising platforms

• Fraud prevention services

• Customer support providers

• Professional advisers where necessary

We may also disclose personal information where required by:

• Applicable law

• Court order

• Regulatory authority

• Other lawful request

13. Sale or Sharing of Personal Information

We do not intend to sell customers’ direct contact information as a standalone commercial product.

Certain advertising or analytics activities may nevertheless be treated as “sharing”, “sale”, or similar concepts under some privacy laws.

Where applicable, we will provide any legally required privacy choices or opt-out mechanisms.

14. International Data Transfers

Because our online store may use international technology, payment, logistics, analytics, and advertising providers, personal information may be processed in countries other than your country of residence.

Where required by applicable data protection law, appropriate safeguards should be used for international transfers of personal information.

15. Data Security

We take reasonable technical and organizational measures intended to protect personal information against:

• Unauthorized access

• Loss

• Misuse

• Improper disclosure

• Alteration

• Destruction

However, no electronic transmission or storage system can guarantee absolute security.

Customers should also take reasonable steps to protect account credentials and personal information.

16. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.

Retention periods may depend on:

• Order fulfillment

• Returns and refunds

• Customer service

• Accounting obligations

• Tax requirements

• Fraud prevention

• Legal claims

• Regulatory obligations

When information is no longer required, it may be deleted or anonymized in accordance with applicable requirements.

17. Your Privacy Rights

Depending on applicable law, you may have rights including:

• The right to access your personal information

• The right to correct inaccurate information

• The right to request deletion in certain circumstances

• The right to restrict certain processing

• The right to object to certain processing

• The right to data portability

• The right to withdraw consent

• The right to object to direct marketing

• The right to lodge a complaint with an appropriate data protection authority

To exercise a privacy right, please contact:

schmittadalynn66vtct2@gmail.com

We may request information reasonably necessary to verify your identity before processing certain privacy requests.

18. Marketing Communications

Where permitted by applicable law, customers may choose to receive communications regarding:

• Crimping tools

• Tool accessories

• New products

• Promotions

• Discounts

• Store updates

You may unsubscribe from marketing communications at any time by using an unsubscribe link where provided or by contacting:

schmittadalynn66vtct2@gmail.com

Unsubscribing from marketing does not prevent us from sending necessary transactional communications relating to:

• Orders

• Payments

• Shipping

• Returns

• Refunds

• Customer service

19. Children's Privacy

Our online store and crimping tools are not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that personal information relating to a child has been provided improperly, please contact us.

20. Third-Party Links

Our website may contain links to third-party websites or services.

These may include:

• Payment providers

• Shipping providers

• Product manuals

• Technical resources

• External applications

• Social media platforms

We do not control third-party privacy practices.

Please review the relevant third-party privacy policy before providing personal information directly to an external service.

21. Fraud Prevention and Security

We may process certain information where reasonably necessary to:

• Detect suspicious orders

• Prevent payment fraud

• Protect customer accounts

• Protect our website

• Investigate misuse

• Maintain transaction security

This may involve the use of third-party fraud-prevention or payment-security services.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Store operations

• Products

• Website functionality

• Service providers

• Technology

• Applicable legal requirements

The current version will be published on this page with an updated “Last Updated” date.

23. Contact Us

For questions, complaints, or requests concerning this Privacy Policy or your personal information, please contact:

PD Bilpleje

CVR Number: 30666569

Registered Business Address:
C/O Jeudan Parkering
Sankt Annæ Plads 32
1250 København K
Denmark

Responsible Person:
Philip David Morallos Baguio Didrichsen

Customer Service and Privacy Email:
schmittadalynn66vtct2@gmail.com