Company & Contact Information

Last Updated: September 3, 2026

We are committed to providing clear and accessible customer support.

If you have questions about our products, orders, payments, Cash on Delivery, shipping, tracking, returns, refunds, privacy, or other store-related matters, please contact us using the information below.

1. Business Information

Business Name: PD Bilpleje
CVR Number: 30666569
Business Type: Enkeltmandsvirksomhed (Sole Proprietorship)

Registered Business Address:
C/O Jeudan Parkering
Sankt Annæ Plads 32
1250 København K
Denmark

Responsible Person:
Philip David Morallos Baguio Didrichsen

Customer Service Email:
schmittadalynn66vtct2@gmail.com

2. Customer Service

For questions regarding:

• Crimping tools

• Crimping pliers

• Dies and jaws

• Adapters and accessories

• Product compatibility

• Orders

• Payments

• Cash on Delivery

• Shipping

• Tracking

• Returns

• Refunds

• Damaged or defective products

• Incorrect or missing products

• Privacy requests

• General customer support

please contact:

schmittadalynn66vtct2@gmail.com

3. Order Support

When contacting us about an existing order, please provide:

• Your full name

• Order number

• Email address used for the order

• Product name or model

• Quantity

• A clear description of your question or issue

Providing complete order information helps us locate your order and respond more efficiently.

4. Product Support

For questions about crimping tools and related accessories, we may assist with information concerning:

• Product specifications

• Crimping range

• Compatible cable or wire sizes

• Connector or terminal compatibility

• Crimping dies

• Crimping jaws

• Adapters

• Batteries and chargers, where applicable

• Included accessories

• Missing components

• General product information

Please review the relevant product page and available instructions before using the tool.

5. Damaged or Defective Products

If you receive a product that is:

• Damaged

• Bent

• Broken

• Defective

• Incomplete

• Incorrect

• Missing essential components

• Materially different from the product ordered

please contact us as soon as reasonably possible:

schmittadalynn66vtct2@gmail.com

Please provide:

• Order number

• Description of the issue

• Clear photos or videos

• Photos of the packaging where relevant

• Photos of the shipping label where relevant

Please stop using the product if it appears damaged, defective, or unsafe.

6. Shipping Support

Our standard shipping conditions are:

Order Processing Time: 1–3 business days
Shipping Transit Time: 8–15 business days
Estimated Total Delivery Time: 9–18 business days
Standard Shipping Cost: Free / €0

We currently ship to:

• Germany

• Italy

• Spain

• Austria

For questions regarding:

• Order processing

• Shipping confirmation

• Tracking

• Delivery delays

• Lost packages

• Damaged packages

• Incorrect delivery addresses

• Failed delivery

please contact:

schmittadalynn66vtct2@gmail.com

Please include your order number and tracking number where available.

7. Cash on Delivery Support

Cash on Delivery (“COD”) is available for eligible orders to:

• Germany

• Italy

• Spain

• Austria

If you selected COD and have questions regarding:

• Order confirmation

• Delivery payment

• Delivery status

• Failed COD delivery

• Contact information

• Address verification

please contact:

schmittadalynn66vtct2@gmail.com

Please provide your order number and telephone number used for the order.

8. Address Corrections

Customers are responsible for providing complete and accurate shipping information during checkout.

If you notice an error after placing an order, contact us immediately:

schmittadalynn66vtct2@gmail.com

Please provide:

• Order number

• Customer name

• Incorrect address

• Correct delivery address

• Telephone number

We will make reasonable efforts to update the information before shipment.

Changes cannot be guaranteed once an order has entered processing or has been handed over to the carrier.

9. Returns and Refunds

For questions regarding:

• Return eligibility

• Return instructions

• Change-of-mind returns

• Damaged products

• Defective products

• Incorrect products

• Refund status

• Order cancellations

please contact:

schmittadalynn66vtct2@gmail.com

Our standard voluntary return period is:

30 calendar days from the date the customer receives the order.

Please review our Return & Refund Policy before returning a product.

Do not send a return before receiving the applicable return instructions from customer service.

Do not send returned products to our registered business address unless we specifically instruct you to do so.

10. Payment Questions

For questions regarding:

• Payment status

• Cash on Delivery

• Failed payments

• Duplicate charges

• Refund status

• Checkout issues

please contact:

schmittadalynn66vtct2@gmail.com

Please do not send complete card numbers, security codes, passwords, or other unnecessary sensitive financial information by email.

11. Privacy Requests

For questions or requests concerning personal information, including:

• Access

• Correction

• Deletion

• Restriction of processing

• Objection to processing

• Data portability, where applicable

• Withdrawal of consent

• Marketing preferences

please contact:

schmittadalynn66vtct2@gmail.com

We may request information reasonably necessary to verify your identity before handling certain privacy requests.

Please review our Privacy Policy for further information.

12. Complaints

If you are dissatisfied with:

• A product

• An order

• Payment

• COD

• Shipping

• Delivery

• A return

• A refund

• Customer service

please contact us:

schmittadalynn66vtct2@gmail.com

Please include your order number and a clear description of the issue.

We will make reasonable efforts to review the matter and provide an appropriate response.

Nothing on this page limits mandatory consumer rights available under applicable law.

13. Official Contact Details

PD Bilpleje

CVR Number:
30666569

Business Type:
Enkeltmandsvirksomhed (Sole Proprietorship)

Registered Business Address:
C/O Jeudan Parkering
Sankt Annæ Plads 32
1250 København K
Denmark

Responsible Person:
Philip David Morallos Baguio Didrichsen

Customer Service and Privacy Email:
schmittadalynn66vtct2@gmail.com